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Managed IT Services

Managed IT Services are a pivotal component of our offerings, designed to provide organizations with comprehensive IT support, reducing the burden on internal IT teams and allowing businesses to focus on their core competencies. Our approach to managed services is proactive, aiming to resolve IT issues before they can impact the business. We encompass a wide range of services, from end-user support to server management, ensuring seamless IT operations, optimized performance, enhanced security, and improved business efficiency.

Managed Help Desk Support

  • Technical support to end users
  • Troubleshooting customer and user issues
  • Guidance through specific tasks and actions

Workstation/Server Support

  • Comprehensive monitoring and patching
  • Endpoint security and hardening
  • Upgrading laptops, servers, and desktop computers

Office 365 Management and Support

  • User management: adding/removing, resetting passwords
  • Creating groups, updating spam filters
  • Permissions governance, integrations, and more

On-site Support (Melbourne, FL)

  • Hardware, software, and network troubleshooting
  • On-site assistance for businesses
Creative Network Innovations offers an array of modern IT solutions & services that align with your business strategy. Here are some key features.
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Why businesses trust

Creative Network Innovations

24/7/365 MONITORING OF YOUR TECHNOLOGY INFRASTRUCTURE
PREVENTATIVE MEASURES PUT IN PLACE SUCH AS ANTI-VIRUS, ANTI-MALWARE, ANTI-SPYWARE, WEB FILTERING AND RESTRICTION POLICIES
SECURITY PATCHING AND UPDATES ON WORKSTATIONS AS WELL AS SERVERS
UNLIMITED HELP DESK SUPPORT!
ACCESS TO SENIOR LEVEL TECHNICIANS SHOULD A SITUATION DESIGNATE THAT
NETWORK CONSULTING
ACCOUNT MANAGEMENT
TECH VENDOR ADMINISTRATION (INTERNET SERVICE PROVIDER, EMAIL PROVIDER, SOFTWARE PROVIDERS, ETC.)
DEDICATED ON-SITE TECHNICIANS AVAILABLE